Do you prefer to shop and communicate with other who communicate in English? Then we are the right partner when it comes to web hosting. With us, you get web hosting with English support, so you can always be sure that we respond and communicate in your desired local language. Our support is conducted via email, but if you have questions about our product before making a purchase, you can also catch us on chat during the periods when we are active. We generally aim to be available here from 9 AM to 3 PM on all weekdays.
There are clear advantages to having web hosting with English support. Since the issues in some cases can be complex and require industry-specific terms, there is less risk of misunderstandings in communication. Currently, it’s mainly the two owners from Aarhus who answer all inquiries both on chat and support. Therefore, you can be sure that you will be in touch with an employee who can actually handle your problem. With some other providers, you may have to go through several layers of support to get to an employee with the necessary permissions to solve your problem. It’s a good idea to investigate the communication process in the providers’ support department. If you can’t find any information about this, it’s possible that the path to good support is complex. However, it should be noted that several of our colleagues provide excellent support as well.
Our support department always strives to respond within a couple of hours on weekdays between 7 AM and 4 PM, although there may be slightly longer waiting times in the evenings and on weekends. However, we also try to be flexible and provide support at more unconventional hours.
Therefore, web hosting with English support can include several considerations. Click here if you want web hosting with English support from us.
